Solutions · AI Receptionist & Voice AI
An AI Receptionist That Helps You Answer More Calls
When your team is on a job, a configured AI voice assistant can greet callers, answer common questions, collect their details, and pass the conversation to the right person, with clear escalation paths back to your staff.
What it does
What’s Included
Typical capabilities, configured to your business during implementation.
Greets callers in your business name
A consistent, professional greeting written around how you want your business to sound.
Answers frequently asked questions
Responses are based on information you approve: service areas, services offered, general hours, and booking steps.
Collects caller information
Name, phone number, address or service area, and a description of what they need, recorded so your team has context.
Captures appointment requests
Requests can be logged for your team to confirm, or connected to your calendar where that is configured.
Routes calls and messages
Callers can be directed to the right person or department based on rules you set.
Records conversation details
Call summaries and details can be saved to the contact record in your CRM.
Escalation paths
Important Calls Reach Your Team
The AI receptionist is configured with clear rules for when a conversation should go to a person. You decide the rules; we set them up and test them with you.
- Transfer to a team member when a caller asks for a person or the topic is outside what the assistant is configured to handle
- Flag urgent requests (for example, an active leak or no heat) and notify the right staff member by text or email
- Take a detailed message and create a follow-up task when nobody is available
- Fall back to voicemail or missed-call text-back based on your preferences
How it helps
Responsiveness, Organization, Efficiency, and Growth
Responsiveness
Reply to calls, texts, and inquiries faster, even when your team is busy.
Organization
Keep contacts, conversations, and estimates in one connected place.
Efficiency
Automate repetitive follow-up so your team can focus on the work.
Growth
Turn more inquiries into booked appointments and repeat customers.
Good to know
Honest Considerations
We would rather set clear expectations up front.
- The AI receptionist supports your team; it is not a replacement for staff judgement on complex, sensitive, or urgent situations.
- Coverage hours, call handling rules, and escalation contacts are set during implementation.
- AI call minutes and telecom usage are not unlimited by default; usage depends on your plan and call volume.
- Answers are only as accurate as the information provided, so we review scripts and FAQs with you before launch.
Common questions
Will callers know they are speaking with an AI assistant?
We recommend being transparent with callers. Disclosure wording is reviewed with you during setup, along with any requirements that apply in your area.
What happens if the AI cannot help a caller?
The assistant follows the escalation paths you choose: transferring the call, taking a message, notifying staff, or triggering a text follow-up.
Can it book directly into my calendar?
In many cases, yes, when your calendar is set up in the connected system. Otherwise, it can capture requests for your team to confirm.
Useful for
Live demo
Hear the AI Receptionist for Yourself
Call the demo line or talk to it in your browser. Tell it your business name and trade, and it shows how it would answer, qualify, and book a job for a business like yours.
Get started
Interested in AI Receptionist & Voice AI?
Try the live demo to see how it feels from the customer side, then request pricing for your business.