How it works
Powerful Automation Without the Complexity.
A clear, four-step process. You tell us how your business works; we handle the configuration.
- 1
Discovery & assessment
We learn how your business works today: how calls and inquiries come in, how estimates are followed up, how jobs are booked, and which tools you already use.
- A conversation about your goals and current process
- Review of your phone, website, calendar, and existing tools
- An honest assessment of what can and cannot be automated or integrated
- A recommended starting point and proposal
- 2
Design & implementation
We design the workflows, messages, and pipeline stages that fit your business, and you review the important details before anything goes live.
- Pipeline stages and contact organization
- Message wording for texts, emails, and AI conversations
- Escalation rules and team notifications
- Forms, booking pages, and website connections where included
- 3
Configuration & launch
We configure the system, test the key workflows with you, and launch. We also walk your team through what they will use day to day.
- Testing calls, texts, forms, and notifications
- Phone number and messaging setup, including registration where applicable
- Team walkthrough
- Go-live with a clear point of contact
- 4
Ongoing service & optimization
Where included in your plan, we review how things are working and adjust as your business changes.
- Reviewing workflows and messages
- Adjusting automations as your services or seasons change
- Adding new workflows as needs evolve
- Support based on your plan
Step 4 applies where ongoing service is included in your plan. Timelines depend on scope and how quickly information and approvals are available. [TYPICAL IMPLEMENTATION TIMELINE - TO CONFIRM, IF ANY]
What we need from you
Your Part Is Simple
- Time for a discovery conversation
- Information about your services, service areas, and common questions
- Access to the tools we will connect, where applicable
- Review and approval of key messages before launch
Common questions
Do I need to be technical?
No. We handle the configuration and explain things in plain language.
Can I start small?
Yes. Many businesses start with a foundation, such as CRM and missed-call text-back, and add more later.
What if something cannot be integrated?
We will tell you during discovery and suggest alternatives where possible.
Get started
Ready to See What Ignite Contact Can Do for Your Business?
Hear the AI receptionist, get a missed-call text-back, and chat with the website assistant yourself. Then request pricing for your business.